 |
| Frequent Questions |
|
| What
is the cost of having Peck's Medical do our billing? |
|
| The
cost is based upon a percentage of the month's receivable; and percentage
varies from physician to physician. Please
contact us for
a direct quote. |
|
| What
is the cost of having Peck's Medical do collections? |
|
| Peck's
Medical charges a percentage of revenue collected. This rate will
vary from physician to physician. Please
contact us for
a direct quote. |
|
| What
is the cost of having Peck's Medical do consulting? |
|
| Peck's
Medical charges an hourly rate for any consulting done in house or
via telecommunicating. Travel and related expenses may apply.
Please contact us
for a direct quote. |
|
| How
are adjustments/write-offs managed? |
|
| We
only take adjustments from insurance companies that are in direct
relation to your contract. Other adjustments will only be made with
the physician's approval. |
|
| What
if a claim is submitted incorrectly? |
|
| Our
standards dictate that we submit claims correctly upon first submission,
however if there is an error, we revise the claim and resubmit it
immediately. |
|
| How
can I be assured that my claims are being sent ethically? |
|
We
will always submit claims as they are reported to us via superbill.
However, if we discover that the claim can be billed in a way that
would result in higher revenue, we would contact the physician for
approval.
If necessary we will educate the physician in how to obtain higher
revenues for future billings. |
|
| What
if the insurance company denies a claim? |
|
Many
times claims are denied because a relevant piece of information is
missing.
If further documentation is needed, Peck's Medical will contact the
client for the missing information and resubmit the claim for payment
immediately. |
|
| How
does Peck's Medical receive the information from a client's office? |
|
| If
the physician is located in Kingman, Peck's Medical provides a courier
service. If the physician is out of area we receive information by
Internet, fax or Federal Express. |
|
| What
is the turn around time for our claims to be submitted? |
|
| Our
typical turn around is two business days after receiving the information. |
|
| What
is the cost of having Peck's Medical do credentialling? |
|
Peck's
Medical charges a flat rate per insurance company contract.
Please contact us for a direct quote. |
|
| How
does Peck's Medical assure faster payment from insurance companies? |
|
| By
submitting electronically through a national clearinghouse, Peck's
Medical will receive payment for you from insurance companies quickly.
Normally within 7-10 business days. |
